• To view order status, “click here” to log into your account and view your order history.
• If you check out as a "guest" account, you can find a link to your order status page in the following emails
• Order Confirmation
• Shipping Confirmation
• If unable to access the order status page, please send us an email at support@chefmaster.zendesk.com

If you didn't receive an order/shipping email confirmation, please follow the steps below:

Check your junk/spam folder Email us at support@chefmaster.zendesk.com or send an email using our on-site widget.

Unfortunately, once orders have been shipped, they cannot be canceled.

Unfortunately, we do not offer international shipping at this time.

Once your order has been shipped, you will receive an email notification confirming the shipment. The email will provide a tracking number for your order and a link to the shipping carriers’ website. You can also log into your account and check your order status at any time

There are several shipping methods offered for standard Chefmaster decorating products that will be offered to you at checkout (see table below). Hand Sanitizer can only ship via FedEx ground due to the high alcohol content. For Domestic Shipping We ship within continental United States, excluding Hawaii & Alaska. ***Fedex Ground and 2-Day Shipping are not valid if the address is PO box. If you need to ship to a PO box, please use Standard Shipping or Free Standard Shipping. Shipping Methods Pricing Standard Shipping (5-10 Days) Shipping cost is based on destination 2-Day Shipping Shipping cost is based on destination and weight *** Orders are shipped within the next 2 business days, excluding weekends and holidays. Orders placed on Friday will begin to ship on Monday. Orders placed during the holidays are shipped within the next 2 available business days. The cut off time for business day is 1 pm PST. *** Our Shipping Carriers do not count the weekends, so if you order is shipped on Friday via 2-days shipping, it will arrive on Wednesday. *** Chefmaster is not responsible for stolen, misplaced packages and wrong address delivery once the orders are shipped. Please send us an email at support@chefmaster.zendesk.com for questions regarding Shipping.

We are very sorry, but due to food safety and health concerns, ALL PURCHASES ARE FINAL. No refund, exchange or substitution is allowed unless as indicated on our return policy.

We offer a full refund or an equivalent exchange in the event that your product arrives damaged. Check out our return policy for more details.

You can reach customer service at support@chefmaster.zendesk.com or use the button below.

• Most Chefmaster colors, including Liqua-gel®, Cookie Icings, Edible Color Sprays, Decorating Pens, and Candy Colors (oil based colors/chocolate colors) contain no animal product or animal derivatives.
• Meringue Powder contains egg. However, meringue powder products are produced in a separate room and does not share any equipment with our egg-free products.

Yes.

All colors are dairy free.

All products are peanut free and tree nut free and made in a nut free facility.

Yes, our products are Kosher Certified.

Yes, all of our products are Halal Certified, except for candy colors and meringue powders.

It is plant-based.

To remove our food coloring, please wash or use a soft scrub with soap and rinse with water. Dish soap also works well.

You can see our ingredients listed directly on the product page. Click here to view our product catalog.

We suggest you store Chefmaster food color products in a dry, cool place, away from direct sunlight.

501 Airpark Drive Fullerton,CA. 92833

Chefmaster was founded in 1938 in Southern California by a group of pastry chefs who wanted to create high-quality food colors for their own culinary creations. The company quickly gained an outstanding reputation for producing superior food colorings and teamed up with a reputable flavor company to begin supplying them to other chefs and culinary professionals, continuing to grow steadily over the next 5 decades. 1984 marks a key milestone in Chefmaster history as it gets acquired by Byrnes &Kiefer Co., a prominent bakery ingredients manufacturer and supplier on the East Coast. Family-owned since 1902, Byrnes & Kiefer Co. brings over 120 years of legacy, performance, and expertise to Chefmaster, sharing the same passion for providing quality services and products to their customers along with a deep understanding of the importance to proactively adapt to the ever-changing needs of the marketplace. Over the years, Chefmaster became Byrnes & Kiefer’ flagship brand by expanding its capabilities beyond food coloring, growing its position both nationally and internationally, and establishing strong brand loyalty and following among industry experts, food manufacturers, professional bakers, mass merchandisers, retailers, and home bakers alike. Still runs by the 4th generation of the Byrnes family and dedicated to the business values and principles of its founders, Chefmaster thrives to continue offering excellent customer service and the highest level of innovative quality baking, coloring, and decorating products that their customers, large and small, have learned to rely upon and trust year after year.

At Chefmaster, we believe that life is colorful and worth celebrating. It is not surprising that we selected “We help you celebrate” as our motto. Whether it is baking cupcakes in your home kitchen or adding lakes at an industrial level, we understand what it takes to provide high-quality dispersions and solutions for a variety of food coloring and baking applications. Chefmaster is the original expert at color formulation, blending and matching. Often copied, but rarely equaled, our high-performing food color blends and baking and decorating product lines are designed to meet your unique creations, products, and private label needs. We partner and collaborate with companies of all sizes and are often the secret weapon behind your favorite brands. All our food colorings and most of our other outstanding product lines are made in the USA at our SQF certified facility located in sunny Southern California, by an incredible team of employees, sharing the same corporate core values and taking great care and pride in the products they manufacture. Our creative team is constantly on the lookout for trends and amazing new products ideas, the equipment in our R&D lab and test kitchen keeps buzzing, our passion for the industry keeps growing... At Chefmaster, we consider that we are over 120 years young, not old, as it still feels like this is only the beginning of our amazing journey... a journey we are so incredibly humbled and grateful to be sharing with all of you. Cheers to another century (or even more...) of Chefmaster helping the World celebrate!

Absolutely. Chefmaster is designed for creativity. You can blend drops or gels to create your own unique tones. We even have a Color Mixing Guide and AI Baking Assistant to help you find perfect color matches.

Keep bottles tightly closed and stored in a cool, dry place away from direct sunlight. Extreme heat or cold can affect consistency and pigment strength.

You can shop directly on Chefmaster.com or find our products at Amazon, Walmart, Michaels, and other baking supply retailers. For wholesale or bulk orders, visit our Wholesale Portal or reach out to our sales team.

The Chefmaster Academy is our creative hub where bakers, decorators, and food artists can learn, explore, and connect. You’ll find tutorials, color guides, recipe videos, and access to our new AI Baking Assistant — designed to help you bring your ideas to life.

Yes! All Academy tutorials, blogs, and recipe resources are free to access. Some advanced masterclasses or influencer collaborations may include optional product bundles or kits for purchase.

Definitely. We love featuring our community. If you’re a baker, decorator, or content creator who uses Chefmaster, submit your work through the “Share Your Creation” form in the Academy. Our team reviews all submissions and may feature them on our social channels or newsletter.

Sign up for our Chefmaster Academy Newsletter or follow us on Instagram, Pinterest, and YouTube. You’ll get early access to new seasonal color collections, creative collabs, and insider baking tips.